White Screen

Okay so two days ago I was out and my phone died. I got home about 30 minutes after, and plugged my phone up to my charging dock. It charged to bout 28% when I took it off to text my daughter. My text messages weren't going through. I usually just restart my phone and then that takes care of that problem. It seems like a common problem when my phone dies. So anyway, I went to restart it. I turned it off. Waited a minute then turned it back on, now I have a white screen with an apple logo. At times, it goes black and then comes back on the white screen. Some times it even turns black and then shows the screen with the uncharged battery(when plugged in). Sometimes it goes to a screen saying I need to charge my phone, then back to white. The charger I mostly use is not apple made, so sometimes it wants me to unlock in order for it to completely charge. Well because of this, it hasn't done an update lately and hasn't backed up since the middle of October. I have many pictures that I would like to save. So here is my question, is there anyway to save what data, pictures, web pages, and so on that didn't get backed up? My device is an iphone 8 plus. Just within the past few months I have had to have the screen replaced because it was smashed so hard that it went black. The back is cracked bad and has pieces missing at the bottom. Something is internally damaged to where I don't have a working internal speaker. When using the phone, it has to be on speaker for me to hear anything.

iPhone 8 Plus, iOS 13

Posted on Jan 6, 2020 7:57 PM

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4 replies

Jan 6, 2020 9:37 PM in response to JabberJaws88

Did you have Apple replace the screen? I'm guessing no.


Find a reputable 3rd party repair site that can do board level soldering and have them diagnose your iPhone (never a good idea to completely deplete it and if your charger/power adapter are not Made for iPhone certified also a poor idea) and see if they can get it running long enough to get your data off of it. Then buy a new phone and learn to back up every day.

Jan 6, 2020 9:47 PM in response to deggie

Thank you for your input, a little more couth goes a long way. I don't need some condescending person coming on here. I don't back up every day because I am an adult with a job, life, and kids. I have more on my plate than to try to make sure my phone backs up daily. For number 2, my at home charger recently took a crap and with the amount of money I just spent on my kids for Christmas and my son's birthday in a week, I couldn't justify getting one. Nor have I even had the time. For number three, I did have a reputable repair person fix my phone. And finally, the battery in this phone became crap a few months ago, so I can't entirely help when it fully depletes. Again, that whole I actually have a life bit. So you can take your dim witted assumptions and shove them.


:)

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