I have iPhone 8 Plus with iOS 13.3. The WiFi stops working after I unlock the phone. To make WiFi work again I found a trick, I disable the WiFi for a second and go to LTE. Reconnect(re-enable) and WiFi starts working again.
so far I have tried:
restarting WiFi router and modem
restart iPhone
reset network settings
reset all settings
forget WiFi
please advise.
iPhone 6 Plus, iOS 12
Hello, Greendeals!
Thank you for using the Apple Support Communities!
If I'm understanding your post correctly, Wi-Fi keeps disconnecting when your iPhone is locked and then unlocked.
You've tried a number of steps on your own but nothing has worked so far. I would be more than happy to help you find a lasting solution.
At this point, the next thing you will want to do is narrow this down to software or hardware. In order to do that, you will need to restore your iPhone with your computer, set it up as new, and test for this issue before restoring your backed up data to your iPhone.
I recommend making a new backup of your iPhone before restoring it so that all of your most current data is saved. This article explains how: How to back up your iPhone, iPad, and iPod touch
Once your data has been completely backed up to either your computer or iCloud, follow the steps in this article to restore your iPhone: Restore your iPhone, iPad, or iPod to factory settings
The restore process will take some time to complete. Your Mac or PC will download a fresh copy of iOS and install it on to your iPhone. The time it will take to download depends on the speed of your internet connection. After the restore process is completed, continue to setup your iPhone as a new device and test for the issue.
Once you have tested it out, you can then restore your data from your computer or iCloud backup to your iPhone using the steps in this article called Restore your iPhone, iPad, or iPod touch from a backup.
If the issue continues to persist after restoring your iPhone as a new device, I recommend that you contact Apple for support and service.
I hope this information helps you.
Kindest Regards.
Hello, Greendeals!
Thank you for using the Apple Support Communities!
If I'm understanding your post correctly, Wi-Fi keeps disconnecting when your iPhone is locked and then unlocked.
You've tried a number of steps on your own but nothing has worked so far. I would be more than happy to help you find a lasting solution.
At this point, the next thing you will want to do is narrow this down to software or hardware. In order to do that, you will need to restore your iPhone with your computer, set it up as new, and test for this issue before restoring your backed up data to your iPhone.
I recommend making a new backup of your iPhone before restoring it so that all of your most current data is saved. This article explains how: How to back up your iPhone, iPad, and iPod touch
Once your data has been completely backed up to either your computer or iCloud, follow the steps in this article to restore your iPhone: Restore your iPhone, iPad, or iPod to factory settings
The restore process will take some time to complete. Your Mac or PC will download a fresh copy of iOS and install it on to your iPhone. The time it will take to download depends on the speed of your internet connection. After the restore process is completed, continue to setup your iPhone as a new device and test for the issue.
Once you have tested it out, you can then restore your data from your computer or iCloud backup to your iPhone using the steps in this article called Restore your iPhone, iPad, or iPod touch from a backup.
If the issue continues to persist after restoring your iPhone as a new device, I recommend that you contact Apple for support and service.
I hope this information helps you.
Kindest Regards.
iPhone 8 Plus WiFi stops working
