itunes 12.10.3.1 crashes
I am unable to get iTunes to work on Windows 10.0.19041. The error message from the Windows Event viewer is:
Faulting application name: iTunes.exe, version: 12.10.3.1, time stamp: 0x5def1a66
Faulting module name: iTunes.exe, version: 12.10.3.1, time stamp: 0x5def1a66
Exception code: 0xc0000005
Fault offset: 0x00000000011ad8a0
Faulting process id: 0x2b38
Faulting application start time: 0x01d5c6159074f9fe
Faulting application path: C:\Program Files\iTunes\iTunes.exe
Faulting module path: C:\Program Files\iTunes\iTunes.exe
Report Id: 267af1a1-916d-4c4c-8282-ad9592061863
Faulting package full name:
Faulting package-relative application ID:
I tried installing from the Microsoft store but that version crashes too. I then downloaded iTunes 12.9.1.4 for Windows (64-bit) - iTunes64Setup.exe (2018-10-24) which I got from reading https://discussions.apple.com/docs/DOC-6562#reinstall. This crashed as well. I was able to get this version running long enough that I was able to go to Help and execute the Update to the current version. This version crashes as well. All crashes occur when iTunes attempts to sync with my iPhone XR.
I ran the setup file as the Windows Administrator.
Does anyone have any ideas how I can get iTunes to not crash so I can get my iPhone synced with Outlook 365?
Thanks
Windows, Windows 10