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...so I can re-install? I'm having issues with my printer (it won't print). Trying to diagnose, so I want to uninstall then re-install the driver. But I can't for the life of me find where it's located on my iMac. And what do I do once I find it, simply drag to the Trash & empty?
iMac 21.5", macOS 10.13
Okay, I suspect some other issues with what may be installed on the computer. Please do the following:
Please navigate to the Mac App Store and download the free version of EtreCheck OR please click www.EtreCheck.com where you will find the app. Once you downloaded the free app and created the report please post it as your reply to this message. In order to post it, please use the following link for more detailed instructions on how to correctly include the results:
https://discussions.apple.com/docs/DOC-250000211
We can then look for obvious issues that may be causing your problem.
Boot into Safe Mode (Use Safe Mode to isoloate issues with your Mac) and try adding the printer from there. Then reboot normally.
NOTE: Safe Mode boot can take up to 10 minutes as it's doing some system cache cleaning, volume verifying and directory repairing.
Your best bet is to reset the printing system per the directions in Reset the printing system and then re-add the printer per the directions in Add a printer on Mac - Apple Support
What printer and model do you have? Have you tried the manufacturer's site for the latest driver?
Printer files are located in the Macintosh HD/Library folder. Here's where my Canon software is located:
I removed the printer but am unable to re-add it. I followed the directions per the link, but was unable to take any action – no update appeared in the App Store, and when I tried to update the two unrelated apps that did appear to have pending updates, it said I couldn't, it didn't recognize me as the user, even though it's my computer and I've owned it for 6 years. The it said there was an "error" with the App store and to try again later. So I feel completely stuck, unable to do anything.
The issue it that it says my printer is offlne, even when the USB is plugged in & powered up. My HP laptop says the same thing, printer is allegedly offline. I checked the printer's USB port and it seems kinda loose, so I don't know if it was damaged somehow.
It's a Brother HL-L2300D, fairly new (manufactured 12/2018). I downloaded the latest driver from Brother's website, but my Mac doesn't automatically detect the printer, as I cleared it by resetting the printing system. I then attempted to re-add the printer but don't see any way to do this. I don't know if the issue might be that the printer's USB port was damaged and that's why it isn't being detected. I've tried to print on two computers, using two different USB cables, and in all cases, each comp indicated "printer offline". So maybe the printer itself needs to be repaired, idk.
The Failing HD meaning the computer is going to fail soon. The computer should either be replaced (it's already 9 years old!) or fixed with a new HD or preferable a SSD. It is also starved for RAM. You basically have a computer that is worth $0 that requires about $300-$400 in repairs and upgrades. Personally I'd put that money towards replacing the iMac. If that is what you decide to do and you decide on a new 21.5" iMac get one with a minimum of 16GB of RAM and the largest SSD you can afford. Something well under $2000 should do the trick. If you are in the US you can also look at Apple refurbished computers which have no downside. They have the same warranty as new, are eligible for AppleCare, are identical to a new machine and can save hundreds of dollars.
I then attempted to re-add the printer but don't see any way to do this.
Did you try this:
Ok I ran the report but can't figure out the Add Text feature.
Hopefully you have recent Backup or Clone...
Failing hard drive - This machine has a hard drive that appears to be failing.
Exasperated by...
Physical RAM: 4 GB
Free RAM: 65 MB
I do, recently backed up the HD on an external drive. If I delete some files and free up some space, would that solve it, or does a "failing hard drive" indicate something more sinister?
Yes, it means your good Backups could be replaced with bad backups as well as any kind of problem you can imagine. :)
Yes many times. It doesn't do anything, just a blank box. No printers are listed, and when I type the name of the printer into the search bar, nothing happens. Just a completely blank box.
How to find & delete printer driver?