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i can’t open app store and other applications.

Hey I’m having problems with some of my apps and especially app store where I can’t open it. My App Store is stuck on loading even though with the strong internet connection. I’ve already updated my ios and it’s still not working. Got any options?this is what I’m facing right now.

(it’s still not working even with disabled airplane mode)

iPhone 5s, iOS 12

Posted on Jan 9, 2020 10:06 AM

Reply
1 reply

Jan 13, 2020 6:06 AM in response to HelpMe_Natasha

Hello, HelpMe_Natasha!

Thank you for using the Apple Support Communities! I understand you are having trouble opening some of your apps including your App Store. I am here to help.


To address the multiple apps not opening, I would like to have you check out this resource to find out what to do If an app unexpectedly quits, stops responding, or won’t open.


As for the App Store not opening, you can check out this resource to find out what to do If you can't connect to the App Store, iTunes Store, or other Apple services.


I hope this provides a resolution to your issue and you have a great night.


Cheers!


i can’t open app store and other applications.

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