apple ID in second hand apple tv

So, I got this apple tv used.

In users and accounts theres only my apple ID

USERS

Current user: me

Apple TV Accounts:

icloud: me

game center: me

Mine is the only aco anywhere in users and accounts. However, few times a month it says "apple id verification" insert password for previous-users-apple-ID@icloud.com

Whats causing this?

What can I do?

Posted on Jan 11, 2020 8:49 AM

Top-ranking reply

rkaufmann87

Level 10

148,488 points

Posted on Jan 11, 2020 10:14 AM

You need to do a factory reset on the device so it thinks it's new again. You can learn how by clicking Reset or restore your Apple TV to its factory settings

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apple ID in second hand apple tv

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