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loses wi-fi connectivity

I've recently started regularly losing my wifi connection frequently - mostly on my iPad Air but also on my iPhone XR. This always happens when thee device is on standby but will sometimes also happen during active use. I also use an AirPort Extreme as a router. could it be that? also using iOS 13.3.

iPad Air, iOS 12

Posted on Jan 13, 2020 10:56 AM

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Question marked as Top-ranking reply

Posted on Jan 13, 2020 12:25 PM

Hello,


Try resetting iPad's network settings in Settings > General > Reset > Reset Network Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

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Question marked as Top-ranking reply

Jan 13, 2020 12:25 PM in response to LLHalpern

Hello,


Try resetting iPad's network settings in Settings > General > Reset > Reset Network Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

loses wi-fi connectivity

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