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Level 1

4 points

iCloud Drive not downloading files OSX

I had someone try to log into my account from a different country. So I signed out of all my devices, and changed my password. When I did so, it logged me out of icloud drive and removed all the files off of my machine. I logged back in after changing my passwword.

After I logged into my account I selected to use icloud drive. Now it just shows my empty Desktop and Documents folders with the "waiting for upload" icon. It is not syncing or downloading any of the files on my icloud drive. What can I do to resolve this?

MacBook Pro 15", macOS 10.15

Posted on Jan 14, 2020 7:21 AM

Best reply

tygb

Level 9

64,628 points

Posted on Jan 14, 2020 8:40 AM

See the articles https://support.apple.com/en-in/HT203052

https://support.apple.com/en-gb/guide/mac-help/mchlp1774/10.14/mac/10.14

Note : in your 3 rd screen shot click on left drop down arrow of desktops , documents , the files and documents that were saved on the cloud server will start syncing it can take hours , make sure Mac is connected to high speed network .

Also read what to do after you change the password https://support.apple.com/en-in/HT204071

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iCloud Drive not downloading files OSX

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