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All my music disappeared. No more library file. What the f happened??! Help please!

Hi. I'm a working musician so this issue is really important to me. I've combed through google search results and so far have been totally unable to find an answer or a modicum of one.


What happened: I opened my Music app and it was empty clean. I had over 350Gb or music on it and it's all gone, safe for the last album I imported (two days ago), and that U2 album Apple keeps shoving in our faces.


What I'm running: Catalina 10.15.2 on a 13in pro from mid-2012.


Notes: I haven't rebooted my macbook in at least a full week, but sometimes when I wake up, I can see that it must have rebooted by itself because the session is new. I've checked again and auto-update is definitely turned off, so it cannot be because of that.

Also, I am aware that Catalina screwed everybody when it killed iTunes off, but I've already been through my own purgatory to get a working library up and running on Music. Actually, since the upgrade, I've never had a single trouble with Music. It does what it's supposed to do. Well, it does screw up the Artwork thing but I can live with that. What I can't live with, is having lost all my work from these past two months –– I use the playlists organisation heavily for my original music.


Lastly, there's only a single "Music Library.musiclibrary" file in my "/Music" folder, last modified when I last closed my Music app (so five minutes ago), that one is useless. I've looked everywhere on the computer for any other file that would have been misplaced while I was sleeping but couldn't find any.


Inside "/Music/media/Music", I can still see all my files. Please, don't advise me to "simply" put them back into "/Music/media/Automatically Add to Music" as that will not help with my playlists, play counts, and other very important informations I absolutely need for my professional activities.


Thank you in advance for any answer.

MacBook Pro 13", macOS 10.13

Posted on Jan 14, 2020 12:48 PM

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24 replies

Apr 29, 2020 3:22 AM in response to monkhh

Hi, I know this has been happening for a while now.

i am running iTunes on a pc, after the last iTunes update all my playlists/folders vanished apart from a few.

it apparently couldn’t find the .itl file, so I searched for it. The only one there was dated from the upgrade or 5 years ago, nothing from before the update.

.itdb files also dated from upgrade date 03/2020 and 2012.

I’ve just read through this whole post and see no resolution for you, so guessing I won’t have any either.

i am a working musician, and had over 70 playlists of different genres, tempos, periods etc...

it took years to compile and now has all gone...

probably going to have to start from scratch again. Doubt I’ll be using iTunes or music in the future though, as this has been a nightmare...

May 7, 2020 9:39 AM in response to Hudsey

I ended up finding a workaround inspired by one of my previous posts. Given your particular situation, I doubt it will be of any help; I'm still putting it down here for the general public (and we must be legion).


First, and that's paramount, back up your "Music Library.musiclibrary" weekly (I'm now doing it daily) and keep these copies safely tucked away. Second, when you encounter an empty library upon opening Music, try restoring your "Music Library.musiclibrary" from one of the previous copies you've kept safe. If it works, great. For some reason I'm not entirely sure of having grasped, some copies might work, some might not. There might also be a time when none of your copies do the trick, which should be impossible, especially if you've already used one of them to save you once. This ought to make you turn to the last solution, which is Safe-booting. Not being a specialist, I won't delve into my interpretation as to the whys. Nonetheless, safe-boot when nothing works anymore and try again in that more secured environment. At this point, you might have an intuition about which copies would have remained free of corruption in theory, if one or more have done the trick previously; focus on these. If it works at this point, great. I have, however, encountered occurrences when none worked, even in Safe-boot mode. In these instances, it felt like they all somehow got corrupted. So while remaining in safe-boot, what I did in that case, was get under the hood of each copies I had kept until I somehow managed to rebuild a "Music Library.musiclibrary" file containing *.tmp files that made sense (e.g. in these extreme cases, you might find that some of your temp files have gone missing, or that their amount is frankly ridiculous, or that some of them have "weird" sizes in relation to others) and Libraries with appropriate looking-size, using all of the copies I had at my disposal (hence the impracticality of this here solution if you have never made any manual copies of your "Music Library.musiclibrary" file).


This last operation did the trick for the worst case of Disappearing Library I've encountered so far. So obviously, nothing is really technical in this solution. I'm not an expert. Still, having successfully managed to retrieve all of my Playlists, Playcounts, Star Ratings and, most importantly, organized Music, I guess that one could say that I've accomplished something Apple Music makers haven't been able to do in –– ever. You're welcome.


Maybe someone should pin this post.

All my music disappeared. No more library file. What the f happened??! Help please!

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