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Problems with the Catalina Update

I attempted to update my MacBook Air to Catalina about 6 times now, but every time it gets to the 8.18 out of 8.18 MB downloaded, nothing happens. I've tried restarting my computer and updating in safe mode, but both didn't work. How do I solve this?

Posted on Jan 14, 2020 5:08 PM

Top-ranking reply

leroydouglas

Community+ 2024

Level 10

188,700 points

Posted on Jan 14, 2020 6:39 PM

The full download would be GB not MB.

You can check your applications folder "Install macOS Catalina.app" .

If it is not some ~8.13 GB in size, delete any partial download and empty the trash. Try again.

https://www.apple.com/macos/catalina/

macOS Catalina - Technical Specifications - Apple Support

https://support.apple.com/kb/SP803?locale=en_US

System requirements macOS 10.15 Catalina

macOS Catalina will run on all Macintosh computers that supported Mojave:[1]

MacBook: Early 2015 or newer

MacBook Air: Mid 2012 or newer

MacBook Pro: Mid 2012 or newer

Mac Mini: Late 2012 or newer

iMac: Late 2012 or newer

iMac Pro

Mac Pro: Late 2013 or newer; Mid 2010 or Mid 2012 if upgraded with a recommended Metal-capable GPU

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Problems with the Catalina Update

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