SadieGal Author

Level 1

4 points

iPhone 11 Pro screen frozen black - phone is very warm and I cannot turn off. Any HELP appreciated

iPhone 11pro screen frozen black, phone very warm and I cannot turn off. Any HELP appreciated.

iPhone 7, iOS 13

Posted on Jan 14, 2020 10:47 PM

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1 reply

Level 10

80,193 points

Jan 14, 2020 10:57 PM in response to SadieGal

Did already try the troubleshooting mentioned in this article?

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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iPhone 11 Pro screen frozen black - phone is very warm and I cannot turn off. Any HELP appreciated

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