MacBook turns off whenever the charger is removed and won't turn on unless the charger is in.

I've been using this MacBook for about 4 years now and it's only been acting like this today. I've reset the SMC multiple times an it's still the same. Anyone have any ideas on what I can do?

MacBook Pro 13", macOS 10.14

Posted on Jan 15, 2020 12:49 AM

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Question marked as Top-ranking reply

Posted on Jan 15, 2020 10:02 AM

Sounds like you may have a defective or worn out battery. You can check the battery status by Option-clicking on the battery icon on the menubar. Any condition except "Normal" or "Good" means the battery should be replaced.


You can also try running the Apple Diagnostics.


4 replies

Jan 15, 2020 10:15 AM in response to eliel_raphael

What is the condition of the battery?


From the batt icon in the upper right menu bar, click open holding the option key.


Anything but Condition = Normal needs to be replaced.



About Mac notebook batteries - Apple Support

https://support.apple.com/en-us/HT204054


Determine battery cycle count for Mac notebooks - Apple Support

https://support.apple.com/en-us/HT201585


Batteries - Maximizing Performance - Apple

https://www.apple.com/batteries/maximizing-performance/



Apple Portables: Troubleshooting MagSafe adapters

https://support.apple.com/en-us/HT203207



In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


Outside the USA

https://locate.apple.com/country


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MacBook turns off whenever the charger is removed and won't turn on unless the charger is in.

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