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Contents of my iPhone cannot be read

Whenever I connect my iPhone to my iMac to sync music, I am getting a pop up box that states: "The contents of this iPhone "IPHONE NAME" could not be read. Click Restore to restore this iPhone to factory settings."

I'm using an iPhone 8 running iOS 13.3, and my iMac is running macOS Catalina 10.15.2.

Do I need to fully restore and use my cloud back up, or is there another less annoying way to sync my device?

Thanks in advance.

iPhone 8

Posted on Jan 16, 2020 5:15 PM

Best reply

LD150

Level 10

89,853 points

Posted on Jan 17, 2020 3:58 PM

If you are able to backup the phone first then I suggest you follow through with the Restore as requested.

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Contents of my iPhone cannot be read

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