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When i try to reset the securty questions, i am getting insufficient credential

I have made icloud id a couple of year ago.

Now i have brought a macbook air in which i need to sync the icloudid with email sushiljic@gmail.com.

But after i tried to reset security with iforgot.apple.com,

i am getting such message.


I am unable to do anything without this.

So please help me about.


MacBook

Posted on Jan 17, 2020 4:13 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 17, 2020 6:38 AM

contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option. 


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  


From the article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID



1 reply
Question marked as Top-ranking reply

Jan 17, 2020 6:38 AM in response to sushiljic

contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option. 


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  


From the article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID



When i try to reset the securty questions, i am getting insufficient credential

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