skin irratations and itchy ears from powerbeats pro wireless

I am having the same issue. Was Apple helpful? It seems like the product is thriving from product awareness, but the product quality is falling short. This is my third pair of beats, which I didn't have an issue with prior. My ears are in a lot of pain with the same problem you experienced.

Thank you so much for mentioning the AirPods Pro. Apple has also told me they will be sending a refund and I have been debating whether to try the Pros or not. I'm very happy to hear they aren't irritating you! Hopefully it's the same for me!

Squad0070 says that the Airpods Pros haven't caused the same skin reaction, so I guess it's different for each person. I was thinking of getting some Airpods Pros (APPs), but now with alastair284's experience I'm not so sure. But hey, they're "only" CDN$249; maybe I should just give them a whirl anyway, and if they drive my ears crazy, I could give them to a friend for Christmas. :) Btw, like many of you, I bought the PBPs because of the ear hooks, and I've discovered that there are at least 2 brands of detachable ear hooks that can be used with the APPs, so if I do buy some APPs I'll try them with those ear hooks and report back.

They will ask you to get the receipt from person who gifted you

I refused as it was embarsssing

let is know the outcome

they will hardly send back your old ones as they could be contaminated with covid

they’ll send you a knee part

camry410, for many (even most) of us in this discussion, it is not only the tips that cause the reaction but rather the whole body of the PBPs, anywhere any part of the PBPs touch our skin in and around the ears. But I take your point, and I've been puzzled by this, too, right from the start — why does Apple not seem to want to fix or at least publically acknowledge a known and not uncommon problem with a product that people say they love because of the great sound quality and the way the PBPs fit so securely and comfortably on our ears? Doesn't make sense. Perhaps Apple has become such a gigantic mega-corporation that it has lost any interest in attending to the "petty" concerns of its customers. Apple is a long, long way from its roots. Remember "Think Different"? It seems that Apple is thinking the same way all the other giant corporations are these days — it's all (and only) about the sacred bottom line. Sure, I got my danged refund for my PBPs, but what I really want is to be able to engage with a real human being at Apple, find out what is going on behind the scenes on this issue, and get a new pair of PBPs that doesn't drive my ears crazy! Is that asking too much? By its silence about all this, Apple is simply shooting itself in its corporate foot and alienating loyal customers like me (since 1992).

I’m having the same issue with mine! It’s so annoying. I just ordered some Amazon replacements. I’m hoping they will help. Cause whatever is in my current Beats headphone tips is tearing up my ears badly! :(

Im having the same issue. I Love the way they sound nice and clean but the itch tingling feeling almost like a slightly burn feeling is a bummer im definitely returning it . Especially that apple hasn’t addressed this issue will be telling friends and family so they don't have to go through it Untill than ill go back to my AirPods .

i agree with the blog complaining about the Power Beats Pro with getting bad ear rash when using them on my ears. I got really bad rashes inside and outside my ears as described by other consumers. Apple should recall them as soon as possible. Overall really causing health problem.

Has anyone had the same experience with the Powerbeats wireless headphones (not the Pros, the ones with the wire that goes behind your head) that have been purchased recently? Those were the headphones I used before trying the pros and never had an issue with them but I'm worried that they may have updated them to the same material as the Pros in the last couple years. Thanks for any information you can provide!

I have had the same issue. Started middle of 2020 after started using the Beats Wireless Pro regularly for Zoom calls. I thought I must be the only one until I finally decided to search and found this thread as the top search. I wish Apple do something about it. They are expensive to replace with an alternative.

I have had the same issue. I finally went back to my old wired power beats. I even tried using some cleaners. I also switched out to the memory foam tips. Nothing worked. I loved these too. They were exactly what I was looking for.

I too have had this same issue. Inner itching ears with draining, irritation on the back of my ear lobe where the hooks rests. This is so unfortunate. I love my earbuds, but I cannot continue to wear them with these issues. I really hope Apple does something to fix this!

Yes, these are the exact symptoms I’ve had. But it’s not just the silicone ear tips, I’ve experienced the same issues behind my ear lobe where the hook rests. They really need to fix this because in my opinion, nothing else compares to the Powerbeats Pro.

I have been having the same issue with Airpod Pro's. Had it for 8 months now but just started having the issue a few months back. Got replacement's when mine stopped working but it still was giving me this issue after a hour or so listening with them. I just bought the memory foam ear tips to see if that helps at all, and I hope it does because I enjoy the sound they give me when I do wear them.

I'd rather not spend an extra $200 just for contact points that don't cause contact dermatitis. Would appreciate Apple fixing the problem and I'd be happy to spend an extra few bucks for better buds. I didn't just react to the inserts in my ear but also where the loop that went over the ear to secure the headset contacted my skin.

This may be a good business opportunity for some clever company