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Ethan_Nuuu Author

Level 1

77 points

AirPods Pro clicking sound.

A few weeks ago the latest firmware update for the AirPods Pro released(2C54). Following this update, my right AirPod developed a clicking sound whenever ANC/Transparency mode was active. Whenever the AirPod is touched slightly by moving my head or touching it, you can hear a clicking/rattling sound. When both modes are off, the sound is not present. This leads me to believe the problem is not a hardware problem as nothing is physically damaged. The mic on the outside of the AirPods has a problem however. Today my left AirPod has also started producing this clicking/rattling sound whenever touched. I just want some answers/help. Thank you.

Posted on Jan 18, 2020 4:04 AM

Top-ranking reply

Hans_Yuu

Level 1

9 points

Posted on Mar 22, 2020 5:57 AM

I’ve been having the EXACT same problem for the past few days now. I’ve been using them since release but nothing like this has happened until around now. I’ve also noticed that when I remove the rubber tip, the rattling noise disappears. I’m just wondering what’s causing this and if this is a software or hardware issue since my country’s in lockdown right now due to the virus and I can’t really have it replaced atm :/

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140 replies

Mar 2, 2021 3:37 PM in response to Ethan_Nuuu

Haven't read all the replies but basically you have to send the defective airpod back to Apple and get a new one. If you call their support hotline they are super helpful and walk you through what you need to do. Just make sure you send the defective pod back to Apple or they'll charge you $99 for it. Yikes.

1-800-APLCARE

Shame it has to be this way but its worth it.

Tam-Car

Level 1

4 points

Mar 16, 2021 11:28 AM in response to Ethan_Nuuu

I’m having the exact same issue, started about 2 days ago. Had my AirPods for a long time with no other problems.

clicking noise in the right ear whenever I move my head or jaw, and even worse when I touch it. It won’t pass the tip fit test with any size of the silicone pieces anymore either.

Only happens in transparency and noise cancellation modes. Still works with them off.

cwightma

Level 1

4 points

Mar 19, 2021 10:05 AM in response to Ethan_Nuuu

I'm experiencing this same clicking sound in my right AirPod Pro. The sound is persistent when transparency mode is turned on or off. Slight movements of the head set it off. The left AirPod doesn't exhibit these noises at all.

I also believe nothing is physically damaged. I'll follow the steps listed in this thread to see if 1 or several solutions fix the problem I'm encountering.

Apr 23, 2021 5:00 PM in response to Ethan_Nuuu

This is my fix!!! Hope it works for you forks.

My AirPods was first batch and only had problem lately in Apr 2021. It has the latest software.

Same issue but for the left ear, this is my fix.

Settings-Bluetooth-AirPods pro- microphone always right, if you have problem with the right one just vice verse.

It still won’t past the ear tip fit test, but it hugely reduced the rattling noise. I hardly hear them now, butt it also reduced the ANC imo.

100% sure it’s software issue.

May 26, 2021 4:21 PM in response to Ethan_Nuuu

This recently started for me, not sure if it’s related to a software update. Right AirPod clicks repeatedly when in Noise Cancel and Transparency mode, no problem in Off mode. Resetting the Airpods and trying the suggested microphone settings didn’t help.

Feb 24, 2020 7:55 AM in response to Cyler_J

I am having exactly the same issues. Resetting the airpods, repairing, different devices, wifi on and wifi off have not solved the issue of the clicking rattling noise in the right airpod pro.

Shanesnh

Level 4

1,745 points

Jun 1, 2020 8:21 AM in response to M8trix1469

Another thread with same issue: https://discussions.apple.com/thread/251198486

Feb 24, 2020 7:56 AM in response to Ethan_Nuuu

Suffering from the EXACT same problem

Mar 5, 2020 1:23 AM in response to Andreas N

Update: Just got my left airpod pro replaced on warranty. It still has the 2C54 firmware, though, kind of hoped they would do a rollback.

Mar 8, 2020 9:50 AM in response to Xeddah

Sounds exactly like the problem I had.

I didn’t buy my AirPods directly from apple, I bought them in a physical shop. Went back to them and they sent the AirPods to apple.

Mar 9, 2020 6:38 AM in response to Andreas N

And now my other airpod broke down, it has the same symptoms as the first one, but not as severe.

Mar 26, 2020 4:58 PM in response to Ethan_Nuuu

Yup, same problem in my left AirPod but only when ANC or transparency is on.

Mar 27, 2020 12:55 PM in response to Andreas N

Got the other one replaced on warranty as well. For you who have this defect - you’re not alone and return your AirPods to get them replaced within warranty.

Apr 11, 2020 3:08 PM in response to Hans_Yuu

I noticed the same thing. When I remove the rubber tip, the rattling noise is gone. Putting it back makes the rattling sound come back again. Frustrating indeed.

roge3094

Level 1

4 points

Apr 12, 2020 12:35 PM in response to Andreas N

did they charge u?how much?

AirPods Pro clicking sound.