I’m 100% confident this is a HARDWARE issue. It has been present and recurring throughout all firmware versions, and is only fixed by getting a replacement.
Bought my APP back in November (soon after launch) within two months (late January I think) the right starts clicking - got it replaced in Feb (probably a lemon right? It happens) Left one starts clicking a few weeks later - replaced (Well maybe the first run was Just bad).
Less than two months later one starts clicking AGAIN, And the other follows suit a few weeks after that (May at this point).
COVID makes everything close down and leaving the house unappealing, so I just decide to live with it for a while.
About a month and a half passes, and oh my GOD I have never seen such a defective product from Apple.
Unless everyone in this thread, having gone through multiple replacements, is INCREDIBLY unlucky, I believe your AirPod pros WILL fail.
And when they do:
The progression of this defect is like clockwork.
It goes like this: starts off as a light intermittent clicking that’s easily ignorable, 1.5-3 months after purchase (might be longer if you listen at lower levels or don’t use them much).
Then 2-4 weeks after that, the clicking is no longer intermittent, but almost constant on any movement.
Give it another few weeks from that point and, while in ANC or transparency mode, any coughing, clearing throat, or talking at a moderate volume generates an obnoxious buzzing, almost feedback sounding noise into your ear.
As others have said, switching off ANC/transparency Makes the noise stop, indicating that the mics used for these features are somehow going bad.
Now if all that wasn’t bad enough, I then began to notice a similar but distinctly different issue I haven’t seen explicitly described.
Even in “OFF” mode (mics not active) both my APP started making a RATTLING noise upon any Mid-low frequency audio (bass) when at or above 70% volume. This eventually got to the point where bass in any music sounds like what I can only describe as a BLOWN OUT SPEAKER.
It was even apparent while listening to podcasts and videos, whenever someone spoke with a mid to low frequency in their voice (so every sentence).
Needless to say I got them Both replaced (by mail this time, In early August).
This is now my third pair.
The difference is insane - you won’t realize how bad they’ve gotten until you get new ones.
It was immediately apparent that the ANC had gotten so weak it was basically not blocking noise at all on the old ones, and the difference in sound quality was night and day.
If you didn’t bother to read all that, I don’t blame you, it turned into more of a rant than I intended.
I’ve just been angry and disappointed - wanting to love what is otherwise a great product so badly, while apple seemingly has no real intention to permanently fix the problem.
Sure they’ll send replacements, but only until your warranty is up. Nothing is actually “fixed”. The underlying problem is not “resolved”.
I curse myself for not buying AppleCare, but then again, why should I have to insure myself from apple’s faulty design?
No official statement, no real acknowledgement of the problem, no word of warranty extension until an actual HARDWARE revision can be made.
So far all we’ve gotten is “did you try cleaning it with a q-tip?”
I’m incredibly disappointed - this is not how you keep happy customers, and it is not what I would expect from Apple’s engineering and quality standards.
It is now mid September,
and my right AirPod Pro has started clicking.
🕰