AirPods Pro clicking sound.

A few weeks ago the latest firmware update for the AirPods Pro released(2C54). Following this update, my right AirPod developed a clicking sound whenever ANC/Transparency mode was active. Whenever the AirPod is touched slightly by moving my head or touching it, you can hear a clicking/rattling sound. When both modes are off, the sound is not present. This leads me to believe the problem is not a hardware problem as nothing is physically damaged. The mic on the outside of the AirPods has a problem however. Today my left AirPod has also started producing this clicking/rattling sound whenever touched. I just want some answers/help. Thank you.

Posted on Jan 18, 2020 4:04 AM

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Posted on Apr 23, 2021 5:14 PM

Here is the video explaining the factory issue and how someone got replacement airpods pro. I did this and replaced mine free as well.

https://www.youtube.com/watch?v=a7yoxH4HMWY&t=0s


Here is the official apple link with steps to get free replacement

https://support.apple.com/airpods-pro-service-program-sound-issues

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140 replies

Mar 8, 2020 5:49 AM in response to Andreas N

Andreas, Did you have to go to an apple store or did you do warranty online? My left pod is cracking when I make slight head movements and only does it on ANC or transparency mode. I've also noticed that when i talk to someone with the AirPods in ANC and transparency, I get a feedback snapping sound. Very unpleasant and have to take the headphones out to talk.


Mar 26, 2020 2:02 PM in response to Ethan_Nuuu

I have been having the same issue as of a few days ago. Right ear clicks any time I move my head or whenever I take a step while walking. Very frustrating. I’m also getting a feedback on the same ear when I am talking on the phone. Everything else is normal. Have tried resetting, repairing, wifi and data, performance is unchanged. Please help!

Apr 10, 2020 8:49 AM in response to Ethan_Nuuu

Im having the same exact issue with version 2B588. This just started occurring in the right ear with in the last week (today is April 10th) and it only occurs in transparency or noise cancellation modes. If you turn noise control off you do not hear the clicking. The clicking can be heard when touching the right ear phone about two clicks a second.

Apr 26, 2020 2:01 PM in response to Ethan_Nuuu

I believe that I am getting this same problem in my right Airpod Pro as everyone else here.


I would describe it as a popping or clicking noise that ranges in intensity. As far as i can tell from my investigation it seems to stem from the Active Noise Cancellation. I have not noticed it when the ANC/Transparency are off. My best guess is that there is crud such as lint dust & sweat impacting the outer microphone, or the headphone has been damaged in some way.


While i listen to them a lot, they're kept clean and dry. I predominantly used at work in an office setting, and on indoor/outdoor runs once a week. They still look relatively pristine.


I loved these headphones but if it continues i will probably trash them and go back to back to Jaybird, sony, sen, etc. I'm pretty disappointed by the lack of durability.


May 5, 2020 8:31 AM in response to Ethan_Nuuu


I have exactly the same problem. A few weeks ago the latest firmware update for the AirPods Pro released(2C54). Following this update, my right AirPod developed a clicking sound whenever ANC/Transparency mode was active. Whenever the AirPod is touched slightly by moving my head or touching it, you can hear a clicking/rattling sound. When both modes are off, the sound is not present.

I also need help!!!!

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AirPods Pro clicking sound.

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