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Using Apple TV+ through the Apple TV box.

Can’t watch Apple TV+ thru my Apple TV box. I can open the Apple TV+ app from my Apple box. It sends a code to my iPhone, but I never get a prompt from the Apple TV to enter the code preventing me from watching Apple TV+ through my Apple box. Any suggestions?

Apple TV (4th generation)

Posted on Jan 20, 2020 3:03 PM

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Posted on Jan 22, 2020 12:17 AM

Are you certain about the Apple TV (4th generation)?

It is a known limitation of the Apple TV (2nd or 3rd generation) to not have a prompt for the verification code. The workaround for those models is here: https://discussions.apple.com/thread/250420575


Apple TV (4th generation or later) should be smart/modern enough to prompt for the verification code.

Do verify its software version, and update if needed.


Two-factor authentication for Apple ID - Apple Support

Get a verification code and sign in with two-factor authentication - Apple Support

2 replies
Question marked as Best reply

Jan 22, 2020 12:17 AM in response to RichMo

Are you certain about the Apple TV (4th generation)?

It is a known limitation of the Apple TV (2nd or 3rd generation) to not have a prompt for the verification code. The workaround for those models is here: https://discussions.apple.com/thread/250420575


Apple TV (4th generation or later) should be smart/modern enough to prompt for the verification code.

Do verify its software version, and update if needed.


Two-factor authentication for Apple ID - Apple Support

Get a verification code and sign in with two-factor authentication - Apple Support

Using Apple TV+ through the Apple TV box.

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