Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My Airpods Pro won't provide settings.

How do I fix my airpods Pro so that I can access settings through the (i) in the bluetooth settings?


I've attempted to reset my airpods (following the instructions to the 't'). I've unpaired/ forgotten the device, and paired again. I've gone through the whole chat and call process with apple support. Nothing.


They also don't show up in the >about area in >general under >settings.

Posted on Jan 20, 2020 4:13 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 21, 2020 5:39 AM

Hello,

See this:

  1. Place the connected AirPods in your ears and open the cover of the charging case
  2. Go to Settings > Bluetooth and select the circled “i” next to your AirPods
  3. Change the name or anything else on the screen
  4. For more detail: Adjust the settings of your AirPods

Good luck.

2 replies

My Airpods Pro won't provide settings.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.