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email failed delivery

Keep getting a failed delivery message for every email that I send


iMac 21.5", macOS 10.13

Posted on Jan 20, 2020 7:02 PM

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Question marked as Top-ranking reply

Posted on Jan 21, 2020 7:25 PM

Mail (El Capitan): Mail troubleshooting


Mail (El Capitan): If you can’t send messages


Mail not sending or receiving messages after updating OS X


As a backup, if you have emails in your account inbox, select the mailbox, then Mail/Mailbox/Export Mailbox, and export the mailbox to your Desktop. Then go to Mail/Preferences/Accounts, select the account, and delete it using the minus sign. Quit/reopen Mail and add the account back. Test. If necessary, to recover missing emails, use Mail/File/Import to import the mailbox on your Desktop. It normal shows in the On My Mac section. Drag emails to the account inbox if desired.

4 replies
Question marked as Top-ranking reply

Jan 21, 2020 7:25 PM in response to LangloisPJ

Mail (El Capitan): Mail troubleshooting


Mail (El Capitan): If you can’t send messages


Mail not sending or receiving messages after updating OS X


As a backup, if you have emails in your account inbox, select the mailbox, then Mail/Mailbox/Export Mailbox, and export the mailbox to your Desktop. Then go to Mail/Preferences/Accounts, select the account, and delete it using the minus sign. Quit/reopen Mail and add the account back. Test. If necessary, to recover missing emails, use Mail/File/Import to import the mailbox on your Desktop. It normal shows in the On My Mac section. Drag emails to the account inbox if desired.

Jan 22, 2020 6:30 AM in response to LangloisPJ

During the last couple of days I can send e-mail from Mail (to other @icloud.com of @gmail.com users), but not to specific recipients on provider KPN in the Netherlands (@planet.nl @on.nl @hetnet.nl).

This happens when I am connected to the internet via provider Ziggo.

But when I used mobile 4G or a modem connected to KPN the e-mails can be send.

email failed delivery

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