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My AirPods mysteriously disconnect from MacBook Pro when I use them

I open the case, and put on my AirPods then I hear a signal that they are connected to the mac and I see the changed bluetooth icon.


Then I open Apple Music or YouTube, Skype etc wherever I want to hear a sound. They work for some time and then at random disconnect and the sound goes from manual speakers on my MacBook.


I have tried different ways to figure this out: I disconnected and connected again, forgot and connected them like a new device, turned off bluetooth on my iPhone. But the problem is still on.

MacBook Pro with Touch Bar

Posted on Jan 21, 2020 6:28 AM

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Jan 24, 2020 6:14 AM in response to takoe1

Hey takoe1,


Thank you for using Apple Support Communities!


I see from your post that you're having issues with your AirPods disconnecting from your MacBook Pro. I love listening to music and podcasts with my AirPods and I'd be happy to look into this with you.


You've done a lot of the steps here, but I'd like for you to use this article:


If your AirPods won't connect - Apple Support


If you're still having issues, use this link to reach out to Apple Support:


Contact - Official Apple Support


Cheers!

My AirPods mysteriously disconnect from MacBook Pro when I use them

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