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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My iphone was frozen during an ios software update. Now I can't use the phone to get help or even get my serial number or whatever ios# I have to solicit help. All I have is a perpetual apple in a black screen. On top of that I though I synched and backed up the phone onto my Mac and I can't find any of the images or files anywhere on my back. So I have a massive issue with itunes here.
iMac Pro
See the If your device turns on but gets stuck during start up" section ion the following article:
If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support
See the If your device turns on but gets stuck during start up" section ion the following article:
If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support
You froze my phone during an ios update, I can't use the phone to get help
