AirPods pro cannot get in noise cancellation mode
I have both AirPods in both my ears and I’m trying to get into noise cancellation mode but it will not, I get the following message, Place both AirPods in your ears to use noise cancellation
I have both AirPods in both my ears and I’m trying to get into noise cancellation mode but it will not, I get the following message, Place both AirPods in your ears to use noise cancellation
Does the Ear Tip Test work? Please do it and take a screenshot and post it here if you can.
Try a full re-pair, reset, and try again.
Start with Unpairing/"Forgetting" the Device:
Settings > Bluetooth > Airpods > Forget this device. Confirm it.
Put both Airpods in their case, charge them via Lightning for a few minutes (or preferably until the case is 100%). Unplug them. Open the case and hold the button on the back of the case for 15+ seconds or until the light flashes white. Hold them near your iPhone and see if the pairing screen comes up and pair them. If not, repeat until it does. But if you can't see the screen pop up, then manually pair within Bluetooth.
If it doesn't work, open a case with Apple Support here: https://support.apple.com/airpods
Also please let me know the Firmware Version if it doesn't work:
Settings > General > About > AirPods > Firmware Version
Firmware version of my AirPods 2B588
i tried unpairing, it worked for a moment - they worked for a second with noise cancellation setting then went back to message to put both AirPods in my ears
AirPods pro cannot get in noise cancellation mode