I hear the music coming from outside my AirPod and not going directly into my ear.

lately I’ve been having this problem where I hear the music coming from outside my AirPod and not going directly into my ear. It comes out of the other little speaker looking thing on the outside. Can someone please explain why this is happening



[Re-Titled by Moderator]


iPhone 8 Plus, iOS 13

Posted on Jan 25, 2020 10:13 PM

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Question marked as Top-ranking reply

Posted on Jan 27, 2020 9:24 AM

Try a full re-pair, reset, and try again.


Start with Unpairing/"Forgetting" the Device:

Settings > Bluetooth > Airpods > Forget this device. Confirm it.


Put both Airpods in their case, charge them via Lightning for a few minutes (or preferably until the case is 100%). Unplug them. Open the case and hold the button on the back of the case for 15+ seconds or until the light flashes white. Hold them near your iPhone and see if the pairing screen comes up and pair them. If not, repeat until it does. But if you can't see the screen pop up, then manually pair within Bluetooth.


If it doesn't work, open a case with Apple Support here: https://support.apple.com/airpods


Also please let me know the Firmware Version if it doesn't work:

Settings > General > About > AirPods > Firmware Version


1 reply
Question marked as Top-ranking reply

Jan 27, 2020 9:24 AM in response to yair83

Try a full re-pair, reset, and try again.


Start with Unpairing/"Forgetting" the Device:

Settings > Bluetooth > Airpods > Forget this device. Confirm it.


Put both Airpods in their case, charge them via Lightning for a few minutes (or preferably until the case is 100%). Unplug them. Open the case and hold the button on the back of the case for 15+ seconds or until the light flashes white. Hold them near your iPhone and see if the pairing screen comes up and pair them. If not, repeat until it does. But if you can't see the screen pop up, then manually pair within Bluetooth.


If it doesn't work, open a case with Apple Support here: https://support.apple.com/airpods


Also please let me know the Firmware Version if it doesn't work:

Settings > General > About > AirPods > Firmware Version


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I hear the music coming from outside my AirPod and not going directly into my ear.

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