My iMac randomly crashes.

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My iMac randomly crashes and then restarts. Any help much appreciated. A tech report is include

iMac 27", macOS 10.15

Posted on Jan 27, 2020 2:23 PM

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Answer 1

Best reply

Level 1

132 points

I had read your Etrecheck report,and CleanMymac and Trusteer, is not the only issue on your 2013 iMac?

There are some Possibly Adware on your iMac,so get Malwarebytes for mac,and run a scan with the program!

Uinstall the Symantec Software immediately!

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Answer 2

Level 10

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Uninstall both of these per their directions...

CleanMyMac,  and Trusteer

What are you running from symantec???

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Answer 3

Level 1

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Thank you. I'm trying this out.

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Answer 4

Level 10

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OK, keep us posted please. :)

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Answer 5

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After uninstalling CleanMymac and Symantec, so far so good. Trusteer is not running. Many thanks for the advice.

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