Just got a applesupport.com -2100 error

Was trying to prepare my MacBook Pro for resale and tried to reinstall Catalina after following directions to erase my data. kept getting an error near the end of the installation and did something and now my laptop is dead. Getting the ? on the file folder and everything. Tried the repair from internet and then got the applesupport.com -2100 error. Can anyone help?

Posted on Jan 27, 2020 7:07 PM

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1 reply

kaz-k

Level 9

51,096 points

Jan 27, 2020 10:34 PM in response to griff522

Hi,

You'd better contact Apple support online or make Genius Bar reservation to tell them about the error code.

https://support.apple.com/en-us/HT201232

https://www.apple.com/retail/geniusbar/

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Just got a applesupport.com -2100 error

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