Brand new phone going through setup. I did connect to my company's guest wifi, but they are blocking activation on the phone. I'm trying to "forget" the company wifi in the setup page so i can use cellular. I've tried swiping left, selecting the network, rebooting, and a hard reset but I cannot find on option to forget the network or disconnect from the network.
iPhone XR
I went into recovery mode on the iphone but they iTunes and the computer would no longer recognize the device and I could not complete the remaining recovery steps.
SOLUTION: Use a friends wifi hotspot off their phone to connect to and complete activation.
Final Thought: Absolutely ridiculous that you cannot turn off wifi or "forget" a network during the setup screens.
I went into recovery mode on the iphone but they iTunes and the computer would no longer recognize the device and I could not complete the remaining recovery steps.
SOLUTION: Use a friends wifi hotspot off their phone to connect to and complete activation.
Final Thought: Absolutely ridiculous that you cannot turn off wifi or "forget" a network during the setup screens.
I've also attempted to connect the phone to iTunes as prompted by the phone to complete activation. And iTunes is telling me there are no drivers installed while Windows says they are. Applications have also been rebooted and phone disconnected and reconnected.
I would start out with Step 3 on this list, If you can't activate your iPhone - Apple Support. Otherwise, you may need to put the device into Recovery Mode, as listed in Step 2 under Get More Help.
Glad you got it fixed.
Forget Wifi network at startup stage
