Needing help

Question

Level 1

4 points

Needing help

Hi I have purchased an ipad and it is still locked to the previous owners details, I dont know the previous owners number or email is there a way i can unlock it to reset it in my name?

iPad Pro 9.7-inch WiFi, Cellular

Posted on Jan 29, 2020 2:09 AM

Reply

Answer 1

Best reply

Rudegar

Level 10

171,510 points

Jan 29, 2020 2:17 AM in response to Webbaa69

activation lock is a theft protection it's located on apples servers not on your physical device

Turn off Activation Lock - Apple Support

Reply

Answer 2

Jan 29, 2020 2:18 AM in response to Webbaa69

That's only posible with the previous owner. He has secured his Ipad. it could be possible that you bought a ipad from

someone stolen Ipad. SO without the previous or first owner it's not possible to resset the password. So becarefull what you buy second hand.

Reply

Needing help

Similar questions