Loading Catalina on my MacBook Air
Was prompted to update/download Catalina. My computer is now stuck on restart. I see the apple and a progress bar on my screen. And it won’t move. Been waiting 3 hours now. Help!!
MacBook Air 13", OS X 10.10
Was prompted to update/download Catalina. My computer is now stuck on restart. I see the apple and a progress bar on my screen. And it won’t move. Been waiting 3 hours now. Help!!
MacBook Air 13", OS X 10.10
A Troubleshooting Procedure that may Fix Problems with macOS El Capitan or Later
Be sure to backup your files before proceeding if possible.
After I posted my help request I found the instructions for a hard restart and I tried that. While I got the same loading bar screen back it eventually appeared to load. I don't know if that was what unstuck it.
Here are the instructions I followed:
Press and hold down the Command (⌘) and Control (Ctrl) keys along with the power button (or the Touch ID / Eject button, depending on the Mac model) until the screen goes blank.
I held the keys down for approx 60 secs. Let them go and then hit the power button. My Macbook air restarted and within 30 minutes I had my computer back!!!
I hope this works for you!
Thanks for this detailed response. The system finally unstuck itself. I will keep your information for future issues.
Any specific part that unstuck it? My Air hasn’t made it past the loading bar for two days and tried everything.
Loading Catalina on my MacBook Air