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Level 1

4 points

Keyboard Backlight Not Working As Intended

The keyboard backlight on my macbook pro (2017, w/o touchbar) suddenly stopped working as inteded today. Only a few keys glow under the backlight - and even those keep changing from time to time.

And for the keys for which the backlight glows, the adjustment for the backlight doens't seem to work.

I have tried the PRAM and SMC reset, it doesn't seem to fix it.

Restarting few times changed the keys which light up, mostly to be stuck for a few keys only now.

{The Q-P, 1-0, and the Function keys}

Any help would be appreciated.

MacBook Pro 13", macOS 10.15

Posted on Jan 30, 2020 7:13 AM

Top-ranking reply

leroydouglas

Community+ 2024

Level 10

188,424 points

Posted on Jan 30, 2020 7:24 AM

Backlight—Try resetting the SMC https://support.apple.com/en-us/HT201295

if no resolve Take it in—

In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/

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Keyboard Backlight Not Working As Intended

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