iPhone 11 Pro with good wifi signal, but slow wifi speed

I have an iPhone 11 Pro that has the wifi bars showing full signal, but it runs slow on the internet. I ran a Comcast and Google speed test on this phone where it is getting 10-15 Mbps. I have an XR that I have sitting side by side with the 11 Pro showing full bars on wifi signal and when I run the same two tests, I get in the 300 Mbps range (we have Comcast Gig speed service) and I am not running them at the same time and nothing else is running on the wifi during these tests. I have tried with cell on and in airplane mode and different ways. I have done online searches, read on Apple community and such where there are a lot of ideas and we have tried all. I even went through my Comcast modern, Comcast Xfi setting and such, but see nothing. In the house we have an XR, 2 iPhone 11's and this 11 Pro. All but the 11 Pro run fast on the wifi.



iPhone 11 Pro

Posted on Feb 1, 2020 6:00 PM

Reply

Similar questions

2 replies

Feb 1, 2020 6:07 PM in response to ennisrm

Have you tried placing your iPhone 11 Pro on a different WiFi network other than your home? If YES then what were the results? I ask because I want to make sure that you are getting the same results regardless of the WiFi network and that will tell us that you need to troubleshoot the iPhone and not the WiFi network. If the results are normal on a different WiFi network then the troubleshooting will need to be done on your home WiFi network.


Axel F

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 11 Pro with good wifi signal, but slow wifi speed

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.