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My daughter forgot her Apple ID and password and we can not get off the activation page on her IPhone. I tried looking on the webpage but I get confused. Can someone help me through this?
iPhone 6s
See if she can recover the ID/password.
Apple ID - How to find your Apple An iCloud e-mail address is an Apple ID.
Enter the Apple (iCloud) ID and click Forgot Password.
If necessary, if you/she are the original owner, take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store.
or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.
Apple Support by e-mail or chat
Or fill out and submit this form.
See if she can recover the ID/password.
Apple ID - How to find your Apple An iCloud e-mail address is an Apple ID.
Enter the Apple (iCloud) ID and click Forgot Password.
If necessary, if you/she are the original owner, take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store.
or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.
Apple Support by e-mail or chat
Or fill out and submit this form.
My daughter forgot her Apple ID and password and we can not get off the activation page on her IPhone. I tried looking on the webpage but I get confused. Can someone help me through this?
My daughter forgot her Apple ID and password and we can not get her phone off of the activation lock page
