iMac 10.13.6 cannot connect to iCloud

Question

iMac 10.13.6 cannot connect to iCloud

Hello,

I am facing the same issue as this one:

https://discussions.apple.com/thread/8475469?answerId=33677642022#33677642022

Followed all possible solutions I found, but could not get access to iCloud with my current account.

The problem pop-up last Saturday in afternoon Amsterdam timezone.

I have replaced the hard disk recently by a new SSD, because apparently the HD was already very corrupted and slowing a lot the OS. I lost the connection suddenly while I was transferring data from the backups to the new disk, I was not using time machine.

I could connect iCloud on another user with admin, but not in safe mode.

Here is the EtreCheck report in attachment.

EtreCheck 2020-02-03 23:13:10

Thanks in advance for any assistance.

Best Regards,

Sérgio

iMac 27", macOS 10.13

Posted on Feb 3, 2020 2:27 PM

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Answer 1

Feb 3, 2020 3:27 PM in response to SergioAtLuxembourg

Hello again,

I'm giving here an update.

After reading a last suggestions, I tried something really extreme.

1.- I log OFF Apple account On iTunes;

2.- In "~/Users/[user-folder]/Library/Accounts" I moved all files in folder to desktop;

3.- In "~/Users/[user-folder]/Library/Preferences/com.apple.systempreferences.plist" I moved this file to desktop;

4.- Rebooted the iMac;

5.- Entered the Apple ID in iCloud access settings, the iMac account password was requested;

After all this steps, I am having again access to my iCloud account with my current profile.

Thanks, and lets hope this will remain and could even help someone else.

Take care. 😉

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iMac 10.13.6 cannot connect to iCloud

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