My MacBook Pro (Retina, 15-inch, Mid 2015) pairs perfectly with the JBL Flip 5 Speaker until The Bluetooth mouse and/or keyboard is paired and then the speaker clips on and off.
Anyone have a solution?
Thanks!
MacBook Pro 15", macOS 10.14
Good day, ScottScooter.
Since the issue persists when using the speaker with another computer, I suggest you first contact the speaker manufacturer to see if there are any firmware updates for your speaker.
If there are no updates or other suggestions, then I would Contact - Official Apple Support for further guidance.
Best wishes.
Thanks Starr.C,
I did review Resolve Wi-Fi and Bluetooth issues caused by wireless interference before and moved the speakers around, turned one at a time, used just the keyboard, used just the mouse, deleted the bluetooth device from my phone and still the problem of interference happen when I connect the JBL Flip 5 speakers with my MacBook Pro (Retina, 15-inch, Mid 2015). They work perfectly connected to the bluetooth, but when I connect my bluetooth Apple Mouse or Keyboard it cuts out and in. If I just use either one alone it cuts in and out as well. I have Contacted JBL tech support and they said to contact Apple Support. I read that another person was having the problem with her Apple Magic Mouse and she had no replies.
PLESE HELP
I actually tried it on my other apple MacBook Pro and had the same problem. The Mouse and Keyboard interfered with the speakers. Any ideas??
Hey there, ScottScooter.
Great job isolating the issue! From my understanding, your Bluetooth speaker works until you connect your Bluetooth keyboard. I’m happy to lend a hand.
I suggest reviewing these steps: Resolve Wi-Fi and Bluetooth issues caused by wireless interference
Are you able to test another Bluetooth keyboard to see if the issue persists?
All the best.
Hi, ScottScooter.
Thanks for lettings me know you reviewed that article. Let’s continue to work to find a resoltuion.
Does the issue persist in another user? This information will help to determine if the issue is system wide or user specific. How to test an issue in another user account on your Mac - Apple Support
Has the speaker ever worked as expected when your mouse or keyboard are connected?
Warmly.
JBL Flip 5 Speaker Bluetooth interference with Bluetooth Mouse and keyboard
