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My father gave me an iphone 6 few weeks ago .. i can't log in because it asks for apple ID. My father is no more n i don't know his apple details. Pls help

iPhone 6

Posted on Feb 9, 2020 6:16 PM

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Posted on Feb 9, 2020 8:04 PM

Take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store. Also take a copy of the death certificate and a copy of the will or a document that shows you inherited it.


How to request access to a deceased family member's Apple accounts - Apple Support. https://support.apple.com/en-us/HT208510


Genius Bar Reservation and Apple Support Options - Apple. https://www.apple.com/retail/geniusbar/


or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.


Apple ID - Official Apple Support. https://support.apple.com/apple-id


Contact Apple for help with Apple ID account security - Apple Support. https://support.apple.com/en-us/HT204169


Get Support https://getsupport.apple.com/. Work through the screens to get a chat option.


https://twitter.com/AppleSupport


Or fill out and submit iTunes Store - Contact Us - Official Apple Support https://support.apple.com/en-euro/itunes-contact The form is for iTunes, but it will get passed to the ID Support section.





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Question marked as Best reply

Feb 9, 2020 8:04 PM in response to kamogelo82

Take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store. Also take a copy of the death certificate and a copy of the will or a document that shows you inherited it.


How to request access to a deceased family member's Apple accounts - Apple Support. https://support.apple.com/en-us/HT208510


Genius Bar Reservation and Apple Support Options - Apple. https://www.apple.com/retail/geniusbar/


or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.


Apple ID - Official Apple Support. https://support.apple.com/apple-id


Contact Apple for help with Apple ID account security - Apple Support. https://support.apple.com/en-us/HT204169


Get Support https://getsupport.apple.com/. Work through the screens to get a chat option.


https://twitter.com/AppleSupport


Or fill out and submit iTunes Store - Contact Us - Official Apple Support https://support.apple.com/en-euro/itunes-contact The form is for iTunes, but it will get passed to the ID Support section.





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