Virtual keyboard covers text when typing. Text no longer moves up automatically so one can see what has been typed.

Virtual keyboard covers text when typing. Text no longer moves up automatically so one can see what has been typed on my iPhone 8 Plus

Posted on Feb 10, 2020 5:55 AM

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Question marked as Top-ranking reply

Posted on Feb 12, 2020 7:26 PM

Hey there clive199,


Thanks for reaching out to Apple Support Communities. I understand you’re having issues with the iPhone keyboard covering the screen so you’re not able to see what you’re typing. I’ll be happy to help with this.


Is this happening with multiple apps or just a specific few? If you’re not sure test with a few apps. It may help if you force close the app you’re using and restart your iPhone as well:


How to force an app to close on your iPhone, iPad, or iPod touch

Restart your iPhone


Also, check for updates to your iPhone and the app as well:


Update your iPhone, iPad, or iPod touch

Update apps or use automatic downloads


If the issue continues, delete one of the affected apps and restart your iPhone. Install the app back on your device, then test again.


Let me know if this helps. 

3 replies
Question marked as Top-ranking reply

Feb 12, 2020 7:26 PM in response to clive199

Hey there clive199,


Thanks for reaching out to Apple Support Communities. I understand you’re having issues with the iPhone keyboard covering the screen so you’re not able to see what you’re typing. I’ll be happy to help with this.


Is this happening with multiple apps or just a specific few? If you’re not sure test with a few apps. It may help if you force close the app you’re using and restart your iPhone as well:


How to force an app to close on your iPhone, iPad, or iPod touch

Restart your iPhone


Also, check for updates to your iPhone and the app as well:


Update your iPhone, iPad, or iPod touch

Update apps or use automatic downloads


If the issue continues, delete one of the affected apps and restart your iPhone. Install the app back on your device, then test again.


Let me know if this helps. 

Feb 13, 2020 7:15 PM in response to clive199

Hi DavePowell,


Thanks for going through those steps. If this is happening with Mail and you’ve already completed the other steps, removing the app, restarting, and reinstalling could have an impact on this. If you have any concerns about this, make a back up of your iPhone using the steps in this link beforehand:


How to back up your iPhone, iPad, and iPod touch


If you still have issues after reinstalling the app, try reinstalling iOS and see if this has any impact on the issue:


If you can't update or restore your iPhone, iPad, or iPod touch


If it continues after that, you may want to reach out to Apple Support using the following link to continue to look into this with you:


Contact Apple Support 


Take care.

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Virtual keyboard covers text when typing. Text no longer moves up automatically so one can see what has been typed.

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