Today’s morning I couldn’t pay for a subscription due to the lack of money for it. Midnight I put money and have gotten an SMS that says that the subscription was resumed. I checked the app but all my library was gone and I couldn’t listen to any song at all. The app kept saying that I already have a subscription and am a member of Apple Music.
iPhone 6s
Good afternoon MAR8IN22,
Welcome to the Apple Support Communities!
It sounds like your Apple Music subscription was canceled because there were not enough funds to pay for it. The resource below will get you in touch with the iTunes Store support team directly regarding the details of this transaction.
View, change, or cancel your subscriptions
Turn on Sync Library with Apple Music
Add and download music and video content from the Apple Music catalog
Take care.
I can’t listen to music even though I have a subscription.
