So, I have more than 130 GB not used in my iCloud space, and more than 60 GB of iPhone storage. Every time I try to chat backup my whatsapp data it asks me to "free up space on your device to restore your media", while the total size is 42.63 GB!
I'm alos trying to delete the media from photos app but the iphone storage is not responding, not changing the free space size.
Can you guys help with this matter, please?
You need more local space. From WhatsApp support doc: "There must be enough free space on both your iCloud and iPhone. You need to have at least 2.05 times the space available in your iCloud account and on your phone than the actual size of your backup."
You need more local space. From WhatsApp support doc: "There must be enough free space on both your iCloud and iPhone. You need to have at least 2.05 times the space available in your iCloud account and on your phone than the actual size of your backup."
When you encounter such issue, please take two simple steps immediately. Check after each step.
The used content on your device is divided in these categories:
You may get better and prompt responses if you may kindly provide the iPhone Model that you have and the iOS version if it is known to you.
iPhone 7
iOS 13.3.1
Whatsapp backup problem
