Download latest version of itunes

I just upgraded to Windows 10 and now itunes has no sound... I tried help and seems I'm always diverted when trying to download. Is there a simple way that I just don't know about.


Holly-lua

Windows, Windows 6

Posted on Feb 13, 2020 11:31 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 16, 2020 9:21 AM

Hello Hollylua,


If I'm understanding you right, you have no sound when using iTunes on your PC running Windows 10. I'm happy to help you out with this.


Are you getting audio in other applications on your PC? If not, you may need to adjust the volume and check sound settings on your computer. If there is sound everyplace else but iTunes, I recommend making sure iTunes is updated first. You mentioned you were diverted when you tried downloading via Help. You may have to update via the Microsoft Store if that's where you originally download iTunes. Try out the steps here to update successfully: Update to the latest version of iTunes. If you run into any issues updating, these steps may help: If you can't install or update iTunes for Windows.


Thanks for using Apple Support Communities. Respond back if you need continued support with this.


Take care.

1 reply
Question marked as Top-ranking reply

Feb 16, 2020 9:21 AM in response to Hollylua

Hello Hollylua,


If I'm understanding you right, you have no sound when using iTunes on your PC running Windows 10. I'm happy to help you out with this.


Are you getting audio in other applications on your PC? If not, you may need to adjust the volume and check sound settings on your computer. If there is sound everyplace else but iTunes, I recommend making sure iTunes is updated first. You mentioned you were diverted when you tried downloading via Help. You may have to update via the Microsoft Store if that's where you originally download iTunes. Try out the steps here to update successfully: Update to the latest version of iTunes. If you run into any issues updating, these steps may help: If you can't install or update iTunes for Windows.


Thanks for using Apple Support Communities. Respond back if you need continued support with this.


Take care.

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