Newsroom Update

Tap to Pay on iPhone is now available in Canada. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

12 points

A cloud with an Exclamation mark in it

Ok so I have been trying to upload video to my idrive now the application said it was uploaded BUT there is a cloud with an exclamation mark in it in the corner of my video. I cannot save it to my phone I can only view it can’t move or send anywhere else. I read some articles saying to fix just turn off then on the iCloud Drive BUT it warns me that something’s haven’t been uploaded and if I turn it off I will lose anything that wasn’t uploaded... I no longer posses the original and I don’t wish to lose it.

i have enough space on my drive so how do I fix? Please help

Posted on Feb 13, 2020 7:21 PM

Best reply

SravanKrA

Community+ 2024

Level 10

411,362 points

Posted on Feb 13, 2020 9:33 PM

The possibilities are

You may not have a strong Internet connection
Exclamation mark indicates they are on iCloud but are unable to download on your iPhone due to network issue

Log into https://www.icloud.com Please select Photos App on iCloud your videos will be there.

View in context

A cloud with an Exclamation mark in it

Similar questions