You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Trioptium
Trioptium Author
User level: Level 1
8 points

Bluetooth Audio Stuttering on iPhone 11 Pro with iOS 13.3.1

The Problem:

When listening to audio using bluetooth headphones (multiple brands including Sony WF-1000XM3) there are intermittent breaks in the audio. Audio drops out for half a second at a time. Frequently enough to be really annoying.


There does seems to be a link to activity on the phone - e.g. locking the device or unlocking the device, an incoming notification banner at the top (even though these are silent and shouldn't affect the audio - it sometimes causes a stutter.


What I've tried:

I've tried restarting the devices, removing and re-adding on bluetooth. Different audio apps. Turning off "Hey Siri".


Would appreciate any help or advice - this is driving me crazy.


iPhone 11 Pro, iOS 13

Posted on Feb 14, 2020 12:27 AM

Reply
Question marked as Top-ranking reply
User profile for user: JokaX3m
JokaX3m
User level: Level 1
10 points

Posted on Mar 4, 2020 7:03 AM

This is no way, because when I using internet connection my MacBook Air through iPhone 11 Pro Max, WiFi is enabled automatically. When I disable WiFi internet connection is broken. Interference with other WiFi system is possible, but in my case is WiFi connection between iPhone and MacBook Air. With iPhone X was no problem with this. I think, that is problem with new 802.11ax Wi‑Fi 6 with 2x2 MIMO module in iPhone 11... short testing hardware??? or software??? Hmmm....

View in context

Similar questions

5 replies
Question marked as Top-ranking reply
User profile for user: JokaX3m
JokaX3m
User level: Level 1
10 points

Mar 4, 2020 7:03 AM in response to SravanKrA

This is no way, because when I using internet connection my MacBook Air through iPhone 11 Pro Max, WiFi is enabled automatically. When I disable WiFi internet connection is broken. Interference with other WiFi system is possible, but in my case is WiFi connection between iPhone and MacBook Air. With iPhone X was no problem with this. I think, that is problem with new 802.11ax Wi‑Fi 6 with 2x2 MIMO module in iPhone 11... short testing hardware??? or software??? Hmmm....

Reply

Bluetooth Audio Stuttering on iPhone 11 Pro with iOS 13.3.1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up