You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Trioptium
Trioptium Author
User level: Level 1
8 points

Bluetooth Audio Stuttering on iPhone 11 Pro with iOS 13.3.1

The Problem:

When listening to audio using bluetooth headphones (multiple brands including Sony WF-1000XM3) there are intermittent breaks in the audio. Audio drops out for half a second at a time. Frequently enough to be really annoying.


There does seems to be a link to activity on the phone - e.g. locking the device or unlocking the device, an incoming notification banner at the top (even though these are silent and shouldn't affect the audio - it sometimes causes a stutter.


What I've tried:

I've tried restarting the devices, removing and re-adding on bluetooth. Different audio apps. Turning off "Hey Siri".


Would appreciate any help or advice - this is driving me crazy.


iPhone 11 Pro, iOS 13

Posted on Feb 14, 2020 12:27 AM

Reply
Question marked as Top-ranking reply
User profile for user: JokaX3m
JokaX3m
User level: Level 1
10 points

Posted on Mar 4, 2020 7:03 AM

This is no way, because when I using internet connection my MacBook Air through iPhone 11 Pro Max, WiFi is enabled automatically. When I disable WiFi internet connection is broken. Interference with other WiFi system is possible, but in my case is WiFi connection between iPhone and MacBook Air. With iPhone X was no problem with this. I think, that is problem with new 802.11ax Wi‑Fi 6 with 2x2 MIMO module in iPhone 11... short testing hardware??? or software??? Hmmm....

View in context

Similar questions

5 replies
Question marked as Top-ranking reply
User profile for user: JokaX3m
JokaX3m
User level: Level 1
10 points

Mar 4, 2020 7:03 AM in response to SravanKrA

This is no way, because when I using internet connection my MacBook Air through iPhone 11 Pro Max, WiFi is enabled automatically. When I disable WiFi internet connection is broken. Interference with other WiFi system is possible, but in my case is WiFi connection between iPhone and MacBook Air. With iPhone X was no problem with this. I think, that is problem with new 802.11ax Wi‑Fi 6 with 2x2 MIMO module in iPhone 11... short testing hardware??? or software??? Hmmm....

Reply

Bluetooth Audio Stuttering on iPhone 11 Pro with iOS 13.3.1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up