flexgate, macbook pro, 15", 2016
This is how my screen look.
Do you also have this problem ?
When do we have to expect that apple will react ?
Or is this my last apple device ?
MacBook Pro 15", macOS 10.12
Apple Event: May 7th at 7 am PT
This is how my screen look.
Do you also have this problem ?
When do we have to expect that apple will react ?
Or is this my last apple device ?
MacBook Pro 15", macOS 10.12
pol193 wrote:
This is how my screen look.
Do you also have this problem ?
When do we have to expect that apple will react ?
Or is this my last apple device ?
https://discussions.apple.com/content/attachment/06ed1ac8-608f-4ba7-abee-d88c7820a0c7
John Galt has given you the best advise—take it in.
If you have an external monitor to connect as a test—this would be most telling about the issue.
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"—
https://www.apple.com/retail/geniusbar/
See if you qualify:Service Program—
https://www.apple.com/support/13-inch-macbook-pro-display-backlight-service/
pol193 wrote:
This is how my screen look.
Do you also have this problem ?
When do we have to expect that apple will react ?
Or is this my last apple device ?
https://discussions.apple.com/content/attachment/06ed1ac8-608f-4ba7-abee-d88c7820a0c7
John Galt has given you the best advise—take it in.
If you have an external monitor to connect as a test—this would be most telling about the issue.
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"—
https://www.apple.com/retail/geniusbar/
See if you qualify:Service Program—
https://www.apple.com/support/13-inch-macbook-pro-display-backlight-service/
pol193 wrote:
I tried the geniusbar, and got the answer: Go to your local applestore fore repair.
What a genius answer from Apple, knowing that the issue is because of their wrong design
Yes, it is a sad state of affairs.
However let me add—
At this time, there is no Service Program for this 15" issue of the projector cable, or the 2017 MBP.
Typically in the past if Apple does release a Service Program, they have offered a refund for out of pocket expense parts & labor for the exact issue covered.
Service Programs are triggered by the percentage of all MBP of this spec vs the number of failures documented.
We are not privy to this %, or have any more insight.
A repair ticket, your Apple Feedback—all are heading in the right direction to trigger this release.
Apple Feedback http://www.apple.com/feedback
A repair at your local AppleStore or AASP will generate a "service record" for the repair on your machine—and this is all you will need to qualify—if —a Service Program is issued.
Contact Support to have that Mac evaluated.
I have an external monitor, that i use.
And if I take a screenshot, the issue is not visible on the shot, but is still on the real screen
I tried the geniusbar, and got the answer: Go to your local applestore fore repair.
What a genius answer from Apple, knowing that the issue is because of their wrong design
flexgate, macbook pro, 15", 2016