You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

keno5678 Author

Level 1

4 points

keypad not working on iPhone x

My iPhone x keypad has long pulses on each key on the dial out keypad - so won't complete phone calls. Also power off is not working

iPhone X

Posted on Feb 16, 2020 1:32 PM

Top-ranking reply

ChrisJ4203

Level 10

230,666 points

Posted on Feb 16, 2020 1:37 PM

Try doing a force restart on the iPhone. See this for instructions, Force restart iPhone - Apple Support If that does not help, the next step would be to make a Genius Bar appointment at the nearest Apple store to have Apple examine the device. They will explain your options.

View in context

keypad not working on iPhone x

Similar questions