Unlock my account

If you don't know the answers, if the steps in the article below don’t work, contact Apple ID Support, although I’m not sure they will be able to help.

Apple ID - If you forgot the answers to your Apple ID security questions. https://support.apple.com/en-us/HT201485

From the article below.

Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.

Security and your Apple ID. https://support.apple.com/en-us/HT201303

Apple ID - Official Apple Support. https://support.apple.com/apple-id

Contact Apple for help with Apple ID account security - Apple Support. https://support.apple.com/en-us/HT204169

Get Support https://getsupport.apple.com Work through the screens to get a chat option.

https://twitter.com/AppleSupport

Or fill out and submit iTunes Store - Contact Us - Official Apple Support https://support.apple.com/en-euro/itunes-contact The form is for iTunes, but it will get passed to the ID Support section.

You will lose access to your previous purchases.

When changing to the new ID, there may be some data loss, but you can minimize it. If syncing photos with iCloud, ensure Optimization is turned off in Settings/Your Name/iCloud/Photos and/or in Photos/Preferences/iCloud. Then make sure full resolution photos are on the device/computer. When signing out of iCloud, if asked whether you want to retain data, choose yes. Messages conversations will be lost if they are addressed to the ID. See the article below for other places that the old ID should be removed. See Winston Churchill's response in the below discussion.

Apple ID - create a new. https://support.apple.com/en-us/HT204316

Apple ID – Create https://appleid.apple.com/account#!&page=create

How to switch Apple IDs on your iPhone or iPad. https://www.imore.com/how-change-apple-id-your-iphone-or-ipad

How to transfer all files from one iCloud account to another. https://discussions.apple.com/thread/7452747

What to do after you change your Apple ID or password - Apple Support. https://support.apple.com/en-us/HT204071

Did you read the links I posted, especially the one below?

https://support.apple.com/en-us/HT201485

Click here and read this article >>>>> https://support.apple.com/en-us/HT201485

Even when you used the steps in the link I posted in my last post?

If you don't know the answers and you can't reset the answers, there isn't anything else you can do. You may have to use a different Apple ID.

You are welcome.