Service Battery Macbook Pro - Early 2015 Model

Thanks for the feedback. As a customer when I buy a product, I buy on the specifications that the Company lists (plus the reviews) for it's products because those are the "selling points" towards the customer.

Please, refer to below link regarding what Apple states about "battery cycles".

https://support.apple.com/en-us/HT201585

" Batteries have a limited amount of charge cycles before they're considered to be consumed. Once consumed, a replacement battery is recommended. You can use your battery after it reaches its maximum cycle count, but you might notice a reduction in your battery life. 

Knowing how many charge cycles your battery has and how many are left can help you determine when a battery replacement is required. For best performance, replace your battery when you reach its maximum cycle count. "

For Macboom Pro 13", knowing that cycle count recommended from Apple is 1000 and that mine is only 260, it is just too much a deviation and expectation from the customer that he/she should replace a battery ! I don't consider that cycle of 260 is already good enough to replace the battery if the Company i.e. Apple doesn't explicitly states that.

Apple also clearly states that, "For example, you could use half of your notebook's charge in one day, and then recharge it fully. If you did the same thing the next day, it would count as one charge cycle, not two. In this way, it might take several days to complete a cycle." so it is immaterial if I achieve 260 cycles in 4 years time OR in 8 years time, so stating that even though one has achieved only 260 cycles though battery is 4 years old would be stupid !

I know that there are recommendations from Apple as to how batteries should be used on https://support.apple.com/en-us/HT204054 and have used these recommendations to the T right from day 1 of my purchase of my mac and if I end up into situation where I have to replace battery even if cycle count is way too less than what Company asked for, and when recommendations were followed to the T, I can only say that "IT IS DISAPPOINTING" !

No, my questions were pretty clear in the original post. Warranty and other stuff was not that I asked for. For me, it is important to understand the root cause and the fix around that rather than simply switch to another battery accepting that it was probably one off case where "typical" specifications weren't met.

Thanks for the feedback. 2000 EUR mac, and then battery worth 250 EUR every 3-4 years is quite an expensive affair ! What's the point of claiming 1000 cycles from Apple? Why not mention battery life then in years? I understand that the performance deterioriates over period of time, but it's still less than 4 years and with cycle count of 260 only, I would expect that such issues don't crop up specially if you pay a very premium price for the purchase.

Good hypothesis, but it cannot be the case that battery which has only 260 cycles, i.e. "740 less than projected 1000" is already done if I follow Apple's marketing argument.

What I don't like is the argument on one hand from Apple which states 1000 cycles of battery life (NOT stating the years) and on the other hand "implicitly" implying that it is done with even though it is only 260 cycles, 4 yrs old.

I am afraid your posts do not point to a solution/recommendation that I had asked for but to theoritical concepts and to a proposition to accept that there are instances of failures and instances of successes. Knowing that this is part and parcel of every product launched by a Company, but then, it is also imperative to understand/realize/accept the fact whether the product's specifications meet as much as possible for a customer / do not meet for a customer/ only partially meet for a customer and then what are the proportions in total sample. You and me do not have insights into that statistical data, so there's absolutely no point in discussing that.

In my case, specially for the battery, it looks like I have a failure inspite of the fact I followed guidelines of Apple, did everything that they recommended !

Compare 1000 cycles as per Apple's commitment and the fact that I have 260 cycles as of today, and the battery already shows signs of possibly giving up. I didn't ask Apple to mention 1000 cycles as per the product specifications. I also followed their recommendation of how battery is to be used. If someone else has 1500 cycles and battery is still working fine, good luck to him/her, but that still doesn't solve the problem at hand ! Personally, I haven't seen such great posts which substantiate this fact that other users have such great performance from batteries.

Keep in mind that no customer would accept if the product doesn't hold true to it's Company's specifications, specially if you follow the guidelines suggested by the Company and pay a heavy premium for purchase. It costs money, and unfortunately money doesn't come for "free".

Since the price of the device is really high, the "fraction of price" is not a small amount, at least not for me, so it is important to understand why the product didn't live upto the specifications it was meant to be and what are the solutions around that. That was also the idea of my initial post to understand if someone else had issue and if there are options to fix it. Changing battery is the last option.

There has to be a root cause for everything, if the product doesn't meet the specifications it was supposed to adhere to, else all products wouldn't have improved from their primitive versions and we wouldn't have had Service Specialists !

Nonetheless, I went to the Apple Service Center and the Apple Specialists after having a look shared, "It is bit surprising to see message appearing already now given that the cycle count in your case is 260 and the laptop is not even 4 years old. Normally, Service battery message appears when the cycle count starts approaching 700 or so. All batteries incorporated into Apple products have to pass stringent quality tests before they are used in products, so it is very unlikely that the battery is a defective one or it has a defect now. There can be other reasons for this message and it is also possible that the internal circuitry is not able to read battery state properly even though if battery is in very good shape, which looks to be in your case, because battery still suffices for nearly 7-8 hrs of standby time even after 4 yrs. That is a very good standby time from the battery."

They suggested to monitor a few more days to see if the battery starts draining quickly. If it doesn't, then internal circuitry is possibly causing the message to appear which would need further investigation. Fortunately it doesn't drain out quickly in my case so proposition of malfunctioning battery is out of question.

Statistical data is important and has a different purpose, but you cannnot apply statistics to understand root cause of problems / issues. That's a different ball-game. And as I mentioned before, I am/was more interested in root cause of the issue rather than blabbering around different statistical propositions. Glad, I had that feedback eventually from an Apple Specialist !