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Level 1

15 points

The headphone jack on my 2019 MacBook Air 13" stopped working

In the past, my headphone jack has worked just fine, but a few days ago sound stopped playing through the headphones, and I can only use bluetooth or the normal speakers. I figured it was just the headphones at first, but they work on other devices so I'm not sure what the problem is. I've also checked to see if anything was stuck but I can't see anything. Help?

MacBook Air 13", macOS 10.15

Posted on Feb 18, 2020 6:29 PM

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2 replies

Feb 18, 2020 7:37 PM in response to ev_case

If it's not a problem with your headphones, then your headphone jack may have been damaged by water or dust. Usually, blowing it out with a machine or device of some sort (Not your breath, because it contains moisture) may help.

ev_case Author

Level 1

15 points

Feb 19, 2020 9:17 AM in response to Caleb_Chong

Hi! Thanks so much for your help. Right after I posted this, I actually ended up chatting with an advisor and they helped my reset the SMC, which solved my problem.

The headphone jack on my 2019 MacBook Air 13" stopped working

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