Newsroom Update

Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple ID

Recently bought an iPhone 8 thru sale site seemed legit but now says there's a activation lock im assuming from previous owner. Is there anyway to remove so i can access phone? I tried all other options but no luck from person it was bought from IEMI isn't reported

Posted on Feb 19, 2020 1:09 PM

Reply
Question marked as Best reply

Posted on Feb 19, 2020 1:11 PM

No way to open the device without the credentials of the previous owner.

Try to get your money back because the device is useless to you.

1 reply

Apple ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.