App invoice
I got an email of an invoice for an app Instasize that i did not purchase so i want to know if the price has been deducted from my account or not. If yes I want to have a refund
iPhone X, iOS 13
I got an email of an invoice for an app Instasize that i did not purchase so i want to know if the price has been deducted from my account or not. If yes I want to have a refund
iPhone X, iOS 13
If you received an email about an unfamiliar purchase, or subscription, it might be a phishing scam and nothing was actually charged to your account. Don't call, email or click on any links in that email. Just delete the email and you'll be fine.
To confirm if the purchase was really made, log into your Apple ID/iTunes account directly and check your billing or purchase history. If there really is an unauthorized purchase shown there, you can also file for a refund using the Report a Problem form.
https://reportaproblem.apple.com/
To avoid phishing scams, etc.
If you received an email about an unfamiliar purchase, or subscription, it might be a phishing scam and nothing was actually charged to your account. Don't call, email or click on any links in that email. Just delete the email and you'll be fine.
To confirm if the purchase was really made, log into your Apple ID/iTunes account directly and check your billing or purchase history. If there really is an unauthorized purchase shown there, you can also file for a refund using the Report a Problem form.
https://reportaproblem.apple.com/
To avoid phishing scams, etc.
App invoice