Blank Thumbnails in Photos When Importing from iPhone

This is driving me crazy, but whenever I try to import new photos into my Photos library, sometimes I get the thumbnails, and sometimes I get these blank ones. I have tried to resent my iPhone's location, I have created a new Photos Library, restarted my iMac, etc., to no avail. Please advise!

iPhone 6s, iOS 10

Posted on Feb 25, 2020 7:43 PM

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9 replies

Feb 29, 2020 11:31 AM in response to Old Toad

Hello. iMac OS Catalina 10.15.3 (19D76). I am shooting on either an iPhone 6S or and iPhone SE (iOS 13.3.1). I do not believe I am using the HEIC formats on either. The one thing I noticed was that depending on how large the actual view (sometimes I go full-screen) is on my Photos app on my iMac, more or less of the photo thumbnails would appear. Once I import a few in a single batch, more thumbnails seem to disappear. Then I quit Photos and start again. I can usually import more then, but it's diminishing returns.

Feb 29, 2020 11:32 AM in response to rose_10

I've tried all of those. I am running iMac OS Catalina 10.15.3 (19D76). I am shooting on either an iPhone 6S or and iPhone SE (iOS 13.3.1). I do not believe I am using the HEIC formats on either. The one thing I noticed was that depending on how large the actual view is on my Photos app on my iMac (sometimes I go full-screen), more or less of the photo thumbnails would appear. Once I import a few in a single batch, more thumbnails seem to disappear. Then I quit Photos and start again. I can usually import more then, but it's diminishing returns.

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Blank Thumbnails in Photos When Importing from iPhone

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