ipad pro won't download a previously purchased app
I purchased an astronomy app in 2013. I have been a Beta tester for the developers for 2 years. After the last test run, the new version was placed in the App Store. When I try to download it, I get the following message: “Redownload unavailable with this Apple ID. This redownload is unavailable for this Apple ID either because it was bought by a different user or the item was refunded or canceled.”
I bought the App, I was never refunded and the purchase was never canceled. I have 2 Apple ID’s one in the UK Store and one in the USA. I am trying to re-download the App from the correct Store, which is the UK App Store. Can anyone please help me with this?
iPad Pro 10.5-inch, Wi-Fi, Cellular